How We Support Sustainable Brands In Fulfilment

Martin Jezy27 November 202512 min

Sustainability plays a central role for many of our clients. They pay close attention to where their products come from, which materials are used, and how their supply chain is structured. This responsibility does not end with the manufacturer. It extends to us as their fulfillment partner, because logistics is an essential part of the bigger picture.

For us, this is a clear signal: We want to contribute and make improvements where we have influence. We know that the logistics industry as a whole inevitably emits carbon dioxide. Movement does not happen without it, but this is precisely where meaningful optimization is possible. We see this area and our own work as an ongoing and necessary process that we continuously improve.

Here we present a selection of responsibly and sustainably operating companies with whom we work closely and support in their logistics.

Our Role As A Fulfillment Company

As a fulfillment service provider, we handle an important part of the value chain. We store products, pick orders, pack shipments and ensure reliable delivery. These areas account for a significant portion of our ecological footprint. This is why we work to make all processes more sustainable step by step.

  • In this article, you will learn in detail which actions we are taking to improve sustainability.

One key aspect is packaging. We regularly review which materials make sense and how we can reduce packaging volume. Less volume means less filler material and less air inside parcels, which positively affects transportation because space is used more efficiently.

Important measures in our packaging process include:

  • Using recyclable or recycled filling and packaging materials
  • Using cartons that match the size of the products
  • Reducing filling material wherever possible

There are also many ways to optimize our warehouse operations: We continuously improve our in house developed warehouse management software, the Connector, which helps us ensure efficient use of space, short walking routes and conscious energy usage. Many small adjustments add up to significant long term resource savings.

We also work with various shipping partners, each following their own climate strategies to operate more sustainably. This ensures that the final step in the fulfillment process is handled as responsibly as possible.

We know that logistics, and fulfillment in general, will never be completely emission free. Yet this industry offers many points for improvement, which is why we view sustainability as an ongoing responsibility. We test new solutions, continue to evolve and take inspiration from clients who act sustainably themselves and actively shape this path. We are proud to introduce some of these companies below:

Overview Of Our Sustainable Partner Brands

Many of our clients have been committed to responsible materials, transparent supply chains and clear environmental goals for years. This mindset shapes the way we work together. We want to highlight their approaches and show how different brands bring sustainability to life in their own unique ways.

Each of the following companies follows its own path. Some focus on optimizing materials, others rely on circular practices or fair production. Our role is to support them in fulfillment so that their values remain visible all the way to the customer’s doorstep.

To make this more tangible, we introduce each partner and highlight:

  • which sustainability approaches they follow
  • how these choices benefit their products
  • what our collaboration looks like
  • and the difference it makes for their customers and for the process as a whole

SooNice Sunnies

Company profile
SoNice Sunnies Logo
Company profile

SooNice Sunnies creates high quality sunglasses designed specifically for children. These models are not simply smaller versions of adult frames but are intentionally developed for the needs of young eyes. They offer full UV protection, durable lenses and a comfortable fit. The frames are made from recycled nylon, which reduces the use of new plastics. Production takes place in Italy, ensuring short transportation routes and high manufacturing standards.

Read the full success story of SooNice Sunnies here!

SooNice Sunnies creates high quality sunglasses designed specifically for children. These models are not simply smaller versions of adult frames but are intentionally developed for the needs of young eyes. They offer full UV protection, durable lenses and a comfortable fit. The frames are made from recycled nylon, which reduces the use of new plastics. Production takes place in Italy, ensuring short transportation routes and high manufacturing standards.

Read the full success story of SooNice Sunnies here!

Sustainability Approach
  • Use of recycled nylon for the frames
  • Production in Europe to reduce unnecessary transportation routes
  • Focus on long lasting, well designed products with real purpose
  • We handle fulfillment for SooNice Sunnies with a same day fulfillment rate of 99.8 percent throughout our partnership. Our warehouse and shipping network enables efficient, high quality international delivery to both direct customers and B2B partners. Thanks to our centrally located European facilities, we can process orders quickly and ensure that stylish and safe children’s sunglasses reach their customers without delay.

Katie g. Jewellery

Company Profile
Company Profile

Katie g. Jewellery is a Vienna based jewelry label founded in 2013 by designer Katie Gruber and her business partner Georg Matejovsky. Their pieces are defined by craftsmanship, pure materials and a strong connection to nature and intentional imperfection. The brand places great value on quality over quantity and aims to create jewelry that stays with its wearers for many years.

Read the full success story of Katie g. Jewellery here!

Katie g. Jewellery is a Vienna based jewelry label founded in 2013 by designer Katie Gruber and her business partner Georg Matejovsky. Their pieces are defined by craftsmanship, pure materials and a strong connection to nature and intentional imperfection. The brand places great value on quality over quantity and aims to create jewelry that stays with its wearers for many years.

Read the full success story of Katie g. Jewellery here!

Sustainability Approach
  • Production in Vienna with a focus on craftsmanship and small batch manufacturing
  • Emphasis on long lasting materials and careful handwork instead of fast fashion
  • A design philosophy that celebrates the beauty of irregularity and natural textures
  • With our fulfillment system, we noticeably reduce the logistical workload for Katie g. Jewellery. The automated processes allow for fast and reliable order handling, even during peak periods. This allows the label to focus on what it does best, creating exceptional jewelry and offering high quality customer guidance. At the same time, we ensure that the shipping process is efficient and well organized so that the brand’s values are reflected in the final customer experience.

Coffee Annan

Company Profile
Coffee Annan Logo
Company Profile

Coffee Annan combines fair coffee trading with sustainable logistics and high product quality. The company works directly with coffee farmers in African growing regions, roasts where the beans are cultivated and aims to distribute profits fairly. At the same time, they rely on farming methods that create both environmental and social benefits.

Read the full success story of Coffee Annan here!

Coffee Annan combines fair coffee trading with sustainable logistics and high product quality. The company works directly with coffee farmers in African growing regions, roasts where the beans are cultivated and aims to distribute profits fairly. At the same time, they rely on farming methods that create both environmental and social benefits.

Read the full success story of Coffee Annan here!

Sustainability Approach
  • Direct trade with producers in Africa, keeping value creation at the source
  • Use of agroforestry systems and sustainable farming methods to reduce carbon emissions
  • Production within the countries of origin to strengthen local economic structures
  • With our Send It Yourself service, Coffee Annan ensures that its coffee products are delivered efficiently and reliably to customers all over the world. The technical connection to our systems enables automated workflows and flexibility in international shipping. This allows Coffee Annan to focus on what they do best, delivering excellent coffee with real impact, while we make sure that the logistics behind it are tailored to their needs and run smoothly.

Baron Filou

Company Profile
Baron Filou Logo
Company Profile

Baron Filou was founded in 2019 and stands for sustainable street couture with a youthful design approach. The brand places great importance on fair and responsible production. A key step was moving manufacturing to Portugal, where fair working conditions and ecological practices are a priority. Today, Baron Filou sells in more than 40 countries and is available in over 400 retail stores.

Read the full success story of Baron Filou here!

Baron Filou was founded in 2019 and stands for sustainable street couture with a youthful design approach. The brand places great importance on fair and responsible production. A key step was moving manufacturing to Portugal, where fair working conditions and ecological practices are a priority. Today, Baron Filou sells in more than 40 countries and is available in over 400 retail stores.

Read the full success story of Baron Filou here!

Sustainability Approach
  • Production in Europe, specifically Portugal, under fair conditions
  • A combination of style, quality and environmental awareness instead of fast fashion
  • Focus on responsible production and long lasting designs
  • A seamless flow of goods is essential for Baron Filou, as the brand is strongly represented both in online retail and in physical stores. We support them in keeping their products consistently available and in delivering replenishment to retailers and end customers without delays. Through clear processes, coordinated inventory planning and well structured workflows in the warehouse, we create a reliable foundation that allows Baron Filou to grow flexibly while maintaining a consistently high level of service quality.

Luisa Hill Homewear

Company Profile
Luisa Hill Logo
Company Profile

Luisa Hill creates cozy homewear collections made from natural fibers, ranging from pajamas to robes and nightgowns. Every piece is crafted with great care and handwork, carrying the signature of a label that blends design, comfort and quality. The brand places strong emphasis on regional production and short manufacturing routes to ensure that materials, craftsmanship and transport are handled as consciously as possible.

Read the full success story of Luisa Hill here!

Luisa Hill creates cozy homewear collections made from natural fibers, ranging from pajamas to robes and nightgowns. Every piece is crafted with great care and handwork, carrying the signature of a label that blends design, comfort and quality. The brand places strong emphasis on regional production and short manufacturing routes to ensure that materials, craftsmanship and transport are handled as consciously as possible.

Read the full success story of Luisa Hill here!

Sustainability Approach
  • Use of natural materials and fabrics from controlled cultivation and sustainable processing
  • Production in Austria with a focus on short transportation routes and fair manufacturing
  • Handcrafted production and long lasting, high quality clothing instead of fast mass production
  • We handle fulfillment for Luisa Hill, including storage, packaging and shipping. We make sure that orders are processed quickly and delivered reliably. Our logistics processes are designed to handle both small and large order volumes and to adjust flexibly to seasonal fluctuations. In this way, we help Luisa Hill carry their sustainable production and their values forward in a transparent and dependable manner all the way to the customer.

REFISHED

Company Profile
refished logo
Company Profile

REFISHED is an Austrian label that transforms discarded materials into high quality bags and accessories. The brand works with fabrics that would otherwise be thrown away, such as old fish feed sacks, cement sacks or leftover textiles from production. Through careful handcrafting, these materials are turned into durable products that stand out through their design and functionality. There is also a strong social commitment, as part of the production takes place in workshops where fair working conditions and transparency are at the center.

Read the full success story of Refished here!

REFISHED is an Austrian label that transforms discarded materials into high quality bags and accessories. The brand works with fabrics that would otherwise be thrown away, such as old fish feed sacks, cement sacks or leftover textiles from production. Through careful handcrafting, these materials are turned into durable products that stand out through their design and functionality. There is also a strong social commitment, as part of the production takes place in workshops where fair working conditions and transparency are at the center.

Read the full success story of Refished here!

Sustainability Approach
  • Upcycling of materials that would otherwise become waste
  • Production in social workshops with transparent and traceable work processes
  • Focus on longevity, quality and conscious use of resources
  • REFISHED uses our Send It Yourself service to handle shipping on their own while making the entire process significantly more efficient. As soon as an order is placed in the shop, it is automatically transferred into our system. Shipping labels are created without additional steps, making the whole workflow much simpler. This saves time, reduces potential errors and ensures that orders reach customers faster. The benefit is especially clear for shipments to Germany, where optimized routes and attractive rates make the entire process highly cost efficient.

Das Merch

Company Profile
Das Merch. Logo
Company Profile

Das Merch. produces fair and high quality team clothing as well as merchandise for companies that value responsibility and quality. The products are made in Europe, use durable materials and are created under fair working conditions. The result is clothing and accessories that feel good, look good and are produced with intention and care. Small production runs are also possible, which helps prevent overproduction and conserves resources.

Read the full success story of Das Merch here!

Das Merch. produces fair and high quality team clothing as well as merchandise for companies that value responsibility and quality. The products are made in Europe, use durable materials and are created under fair working conditions. The result is clothing and accessories that feel good, look good and are produced with intention and care. Small production runs are also possible, which helps prevent overproduction and conserves resources.

Read the full success story of Das Merch here!

Sustainability Approach
  • Production exclusively in Europe with clear labor standards
  • Use of durable and high quality materials
  • Made to order manufacturing instead of large scale overproduction
  • Das Merch. uses our logistics software, the Connector, to handle shipping on their own. With the direct integration, orders are imported automatically and shipping labels are created without any additional steps. This saves a significant amount of time and reduces errors. The advantage becomes especially clear in day to day operations, as the team can focus on design and production while the shipping workflow remains streamlined and reliable. Our solution ensures that even growing order volumes are easy to manage and that deliveries to customers run smoothly.

Thinking Ahead Together

The examples of our partners clearly show how diverse sustainable work can be. Each brand follows its own approach, yet they all share one thing. They make conscious decisions and take responsibility for what they create and how they create it. This is exactly what makes the collaboration so valuable for us.

For us, this means listening closely, providing suitable solutions and building workflows that support this mindset rather than slowing it down. Whether through fulfillment or through our software for self managed shipping, we want to offer processes that work smoothly while carrying our clients forward in their commitment to sustainability.

These projects motivate us to keep improving and to find new ways to make fulfillment and shipping more resource friendly. Sustainability does not come from big statements but from many small decisions made every day. Together with our partners, we aim to start exactly there and move forward step by step.

Sources

Image Sources: 

All images shown here were provided to us by the respective companies as part of the case studies.

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