Fulfilment
WELCOME TO THE FUTURE OF FULFILMENT
Experience completely scalable
e-commerce order fulfilment
Quivo is your innovative order fulfilment partner that takes care of all your e-commerce logistics
with complete flexibility and grows seamlessly with your company.
All features at a glance
CONNECT YOUR SHOP IN MINUTES
Integration with more than 40 shop and ERP systems
The Quivo Connector offers a free, fast, and reliable integration of your existing online shop system, enabling you to immediately benefit from all its advantages - whether Shopify, WooCommerce, Amazon FBM, or many others!
Do you have special requirements? Thanks to our open API, the Quivo Connector can also fulfil unique requirements: You decide which information is synchronised from your shop system and therefore have full control over the depth of the integration!
FULL OVERVIEW, AT ALL TIMES
Efficient storage with real-time fulfilment
We store your products in our highly automated fulfilment centres worldwide. Real-time monitoring of warehouse activities enables you to track business processes transparently at any time and from anywhere and to fully control stock levels.
Live tracking of the warehouse: Track your orders, incoming goods, stock movements and returns in the warehouse in real time! The Quivo Connector provides an up-to-the-minute overview of your stock and a quick response to warehouse activities.
No more overselling: Thanks to real-time stock tracking, you can rest assured that your actual stock levels are always correctly reconciled with your shop, even across multiple sales channels.
CUSTOM PACKAGING = EXCEPTIONAL CUSTOMER EXPERIENCE
Tailored picking & packing
We offer customised packaging where each pack is designed to your specifications to create a distinctive customer experience. You actively shape how your packaging looks to leave a unique wow effect on your customers!
Are you interested in extras such as flyers, stickers, tissue paper, branded packaging or even a bow on the packaging? Do you value carefully folded clothing? No problem - our team will make sure that every detail meets your expectations.
Or as we say: We deliver more than packages.
FAST DELIVERY & FLEXIBLE SHIPPING SERVICES
Multi-Carrier Check-Out
If you opt for the Stellar Explorer or Fulfilled Legend Package, the Multi-Carrier Check-Out is available to you. You decide yourself or let your customers choose which shipping service provider will take care of the delivery. With the Rising Star Package, a carrier is assigned to you fully automatically
Personalised shipping settings: In the Quivo Connector, you can manually select shipping services and customise your shipping settings based on criteria such as country, weight and shipping method.
This gives you and your customers full flexibility when choosing the shipping service as well as the shipping options, such as express shipping.
INDIVIDUAL RETURNS PROCESSING
Returns management and ABC classification
Our advanced returns management, including ABC categorisation, leads to an efficient and transparent returns process that greatly increases customer satisfaction.
Live returns management: Manage and monitor the status of returns live in the Quivo Connector to speed up returns processing and refund customers faster.
Photo documentation & evaluation: Every return is documented and evaluated with photos, enabling a fair evaluation. All data is visible and traceable in the Connector at all times.
Customised return processes: Depending on the product type, we offer customised returns processes, including special services such as washing and ironing clothes, or our own tests and quality checks after the return.
ALWAYS ON TIME
Same Day Fulfilment
We ensure that every order received before 12 PM is processed the same day, providing a significant advantage for your business and enhancing customer satisfaction!
For certain order volumes, we can also arrange individual cut-off times in collaboration with shipping services!
During peak times and peak seasons, we adapt our processes flexibly to ensure smooth operations. We work closely together to develop forecasts for periods of high demand in order to ensure the highest quality and efficiency even at peak times.
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Explore the advantages of Quivo’s e-commerce fulfilment solution
Tracking & Monitoring
Real-time monitoring in the Connector gives you instant clarity on any fulfilment status, at any time.
40+ unique shop & ERP integrations
Your business, our fulfilment: we integrate existing systems free of charge with the Connector, quickly and reliably.
State-of-the-art technology & scalable software
Intuitive, cloud-based and synchronised in real-time between all systems and markets.
Bundles & Mapping Function
Bundle Options, mapping and other complex processes belong to the standard repertoire of the connector.
24h order and stock
E-commerce order fulfilment in real time: Automatic synchronisation ensures that not a second is wasted and your stock is always up to date,
The best solution for your case?
Same-day fulfilment
We ship 100% of orders that arrive on time on the same day.
LOT tracking and expiry date management
Our technology enables meticulous tracking of LOT numbers and expiry dates. You always keep a perfect overview and guarantee your customers only products in top condition.
Customised picking
Your e-commerce fulfilment deserves precision: every package is customised to your wishes - for a unique customer experience.
Organic certified storage
Quality is not an option, it's a standard. Our self-owned organic certified warehouses guarantee responsible storage of your organic products.
Returns overview incl. classification
The returns overview in our Connector offers transparency and provides a targeted basis for decision-making.
The best solution for your case.
Multi Carrier Check Out
Choose how you want to deliver. Our multi-carrier fulfilment gives you the freedom to choose the best shipping method for you.
Automated customs clearance
With the Connector you no longer need to worry about customs: We automatically take care of all customs formalities.
Real-time tracking
The Connector provides you and your customers with automated real-time tracking to keep you up to date.
Easy transport booking
Book shipments directly in the Quivo Connector and experience 360° logistics without detours.
Learn more!
Batch and serial number tracking
Track batches and serial numbers seamlessly directly in the Connector, giving you the visibility you need for smooth e-commerce fulfilment.
The best solution for your case.
Shipping the way you need it
Accurate order fulfilment, guaranteed.
CASE STUDIES & SUCCESS STORIES
Find out how we successfully scale our customers' businesses
Ready for your own success story?
Our prices at a glance — download now!
Our HQ and fulfilment centre in the UK
In Slough near London
1450+ companies worldwide fulfil with Quivo
Ready to scale your business?
Your fulfilment solution
for growth and scalability.
Let’s work together.
