Fulfilment London:
Storage and Shipping

Orders that reach us on a working day are processed the same day and are typically delivered to London addresses on the next working day. We achieve same day fulfilment, meaning the order is picked, packed and handed to a carrier the day it arrives, on around 99.8% of all orders.

The final delivery time depends on the service you choose. Express and premium options often arrive before noon, while standard tracked services generally land during the next working day. Because our warehouse sits on the M4 with carrier hubs nearby, parcels enter the network early rather than after a long trunk run, which is what makes next day into London dependable rather than optimistic.

Costs depend on order volume, product type (dimensions, weight, special requirements) and any extra services you need. There are no hidden fees, and you get a full breakdown before anything is signed. You pay storage by volume, pick and pack per order, and shipping per parcel.

As a rough guide to the UK market, pick and pack typically sits between £0.85 and £2.00 per order, a standard UK parcel between £3.00 and £5.50, and pallet storage between £8 and £15 per month. These are market ballparks rather than fixed rates, and terms are agreed against your actual volume and product profile.

The number that matters more than the headline rate is transparency. What is in the contract is what appears on the invoice. You will find the full overview on our prices page.

In most cases yes, and the tipping point usually arrives somewhere around 100 to 300 orders per month. Above that, self-shipping quietly costs more in time and stress than outsourcing costs in fees.

London sharpens the maths. Warehouse and storage space in and around the capital is among the most expensive in the country, and staff to pack orders are not cheap either. Working with a provider on the M4 corridor gives you delivery speed into London without paying London property rates for the privilege.

You also stop buying packaging, negotiating carrier contracts and driving to the depot. That time goes into marketing, product and customer retention, which is usually where the difference between flat and growing actually sits.

We work with all the major UK carriers, including Royal Mail, DPD, Evri, DHL, FedEx and UPS. For London deliveries, Royal Mail and DPD carry the largest share, because both operate dense networks across the capital and collect from our warehouse every working day.

You are not locked into one of them. Through multi-carrier shipping you set the rules, and we select the cheapest or the fastest option per order depending on what you prioritise. If you already have a preferred carrier or negotiated account, we are happy to integrate it. For international orders we choose the most efficient route per destination market and handle the customs paperwork alongside it.

London is heavy on Fashion, Beauty, lifestyle and Supplements, which are exactly the categories we have been deep in for years. Over 1,450 e-commerce brands run their logistics with us, and a large share of them sit in those segments.

For fashion labels we handle seasonal collections carefully and pack in a way that matches the brand rather than flattening it. In beauty and cosmetics we work with expiry date tracking, batch traceability and appropriate storage for sensitive products. For supplements we keep complete batch documentation and quick replenishment when demand spikes.

Plenty of other categories run through the same warehouse daily, from jewellery and luxury goods to electronics and fragrances.

• Whatever segment you are in, the requirements are usually familiar to us before you have finished describing them.